Privacy policy

The Privacy Policy is part of the General Terms and Conditions governing this website.

Who is responsible for the processing of your data?
OFFICIAL CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND NAVIGATION OF FUERTEVENTURA
VAT number: Q3500374H
Registered address: C/ Secundino Alonso, no. 98, 1 st floor, Puerto del Rosario,
35600, Fuerteventura.
Telephone number: (+0034) 928 861070

You can contact us in any way you wish.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it. If you have registered with us and access your account or your profile, you will be notified about the modifications.

If you belong to any of the following groups, please refer to the dropdown information below:

+ WEB OR E-MAIL CONTACTS
What data do we collect through the website?
We can anonymously process your IP, your operating system or browser, and even the duration of your visit.

If you provide us with data in the contact form, you will be identified so we can get in touch with you if necessary.

For what purposes will we process your personal data?

  • Responding to your queries, requests or petitions.
  • Managing the requested service, responding to your request or processing your petition.
  • Information regarding your request by electronic means.
  • Commercial or event information by electronic means, provided that express authorisation is given.
  • Perform analysis and make improvements on the website regarding our products and services.
  • Improving our business strategy.

What is the legitimacy of the processing of your data?
The acceptance and consent of the interested party. In those cases where filling a form and clicking on the send button is required in order to make a request, doing so will necessarily imply that the user has been informed and has expressly given
their consent to the contents of the clause attached to said form or has accepted the Privacy Policy.
All our forms are marked with the symbol * for mandatory fields. If you do not fill out these fields or you do not tick the Privacy Policy acceptance checkbox, no information shall be sent. It usually has the following formula: “□ I have read and accept the Privacy Policy.”

+ NEWSLETTER CONTACTS, INFORMATIVE AND COMMERCIAL
COMMUNICATIONS
What data do we process when sending informative communications?
If you are bound to us by a previous contractual relationship or if you have given your consent to us, we can send you informative communications via e-mail, SMS and other electronic means of communication regarding activities, events, services and our own products and those of other companies on the island, in accordance with this company’s purposes of commercial promotion of products, goods and company services.

We will only store your e-mail and telephone number in our database, and we will send you messages periodically, until you unsubscribe, or we stop sending messages.
You will always have the option to unsubscribe in any communication.
For what purposes will we process your personal data?

  • Information regarding your request by electronic means.
  • General information, commercial or events information by electronic means.
  • Perform analysis and make improvements in mailing, in order to improve our business strategy.

What is the legitimacy of the processing of your data?
Legitimation for the processing of your data is based on the legitimate interest of the data controller as well as on your express consent.

+ CLIENTS
For what purposes will we process your personal data?

  • Quote preparation and monitoring through communications between the two parties.
  • Information regarding your request by electronic means.
  • Commercial or event information by electronic means, provided that express authorisation is given.
  • Managing of the administrative, communications and logistics services
    provided by the data controller.
  • Invoicing and declaration of the corresponding taxes.
  • Carrying out the corresponding transactions.
  • Control and recovery procedures.

+ QUALITY SURVEYS
For what purposes will we process your personal data?

  • Assessing the quality level of the service provided.
  • Improving the services offered, in compliance with our quality standards.

What is the legitimacy of the processing of your data?
The legal basis is the express consent of the respondent.

+ SUPPLIERS
For what purposes will we process your personal data?

  • Information regarding your request by electronic means.
  • Commercial or event information by electronic means, provided that express authorisation is given.
  • Management of the administrative, communications and logistics services provided by the data controller.
  • Invoicing.
  • Carrying out of the corresponding transactions.
  • Invoicing and declaration of the corresponding taxes.
  • Control and debt recovery procedures.

What is the legitimacy of the processing of your data?
The legal basis is the acceptance of a contractual relationship or, failing that, the
consent given by you when contacting us and offering your products by any means.

+ SOCIAL MEDIA CONTACTS
For what purposes will we process your personal data?

  • Responding to your queries, requests or petitions.
  • Managing the requested service, responding to your request or processing
    your petition.
  • Engaging with you and creating a community of followers.

What is the legitimacy of the processing of your data?
The acceptance of a contractual relationship in the corresponding social network
environment, in accordance with its Privacy Policy:
Facebook http://www.facebook.com/policy.php?ref=pf

How long will we store your personal data?

We can only consult or remove your data in a restricted way if you have a specific
profile. We will process them for as long as you allow us to do so, by being friends
or clicking on the 'like', 'follow' or similar buttons.
Any rectification of your data or restriction of information or publications must be
done through your profile’s settings or your user in the social media itself.

+ TRAINING ACTIVITIES
For what purposes will we process your personal data?

  • Managing your participation in the relevant course or training.
  • Administrative formalities for charging the activity when it is not free.
  • Issuing of the relevant diploma when applicable.

What is the legitimacy of the processing of your data?
The legal basis for the processing of your data is the consent given by you when
registering in the course or training activity.
To whom will we disclose your data?
In some cases, we collaborate with public administrations or entities for the
provision of the training. As a result, we may have to communicate the personal
data of the participants.

+ WORKSHOPS, SEMINARS, CONFERENCES AND OTHER INFORMATION
EVENTS
For what purposes will we process your personal data?

  • Managing your participation in the event.
  • Where applicable, providing you with the certificate of attendance.
  • Administrative formalities for charging the activity when it is not free.
  • You will be able to access the B2B event through the following link: https://africagua-water-and-renewable-energy.b2match.io/signup. You will be able to access the event with your registered user or your Google or LinkedIn user passwords.

What is the legitimacy of the processing of your data?

The legal basis for the processing of your data is the consent given by you when registering in the workshop, seminar, conference or event.

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Do we include personal data from third parties?
No, as a general rule we only process the data provided to us by the holders. If you provide us with data of third parties, you must inform and obtain their consent beforehand. Otherwise, we shall not be liable for any failure to comply with this requirement.

Data of minors
We do not process data from minors under 14 years of age without consent by their parents or legal guardian. Therefore, we kindly ask you to refrain from providing such data if you are not of that age or, alternatively, from providing data of third parties who are not of that age. The OFFICIAL CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND NAVIGATION OF FUERTEVENTURA disclaims any liability for failure to comply with this provision.

Will we make communications by electronic means?
They will only be made to process your request, if it is one of the means of contact you have provided us with.
If we send you commercial communications, they will have been previously and expressly authorised by you or be due to a previous contractual relationship you have had with us.

What safety measures do we apply?
You can rest assured that we have adopted an optimal level of protection of the personal data that we process and that we have installed all technical means and measures at our disposal according to the state of the art of technology to prevent. loss, misuse, alteration, unauthorised access or theft of personal data.

To which recipients will your data be disclosed?
Your data will not be passed on to third parties, unless required by law. In particular, your data will be passed on to the State Tax Administration Agency (AEAT), to banks and financing entities for the payment for the service rendered or product purchased, as well as to the necessary data controllers for the execution of the agreement.
In the event of purchase or payment, if you choose an application, a website, a platform, a bank card or any other on-line service, your data will be passed on to said platform or, alternatively, they will be processed in said environment, always with maximum security.
When requested to do so, the web development and maintenance company or the hosting company will have access to our website. These companies will have signed a service contract that forces them to maintain the same level of privacy as we do.
As an entity that collaborates with public administrations, in some cases it is necessary to communicate personal data to them, as in the case of participation in regional, state or European programmes, justification and auditing of subsidies or in the case of the employment agency service.

What are your rights?

  • To know whether or not we are processing your data.
  • To access your personal data.
  • To request the rectification of your data should they be inaccurate.
  • To request the deletion of your data if they are no longer required for the purposes for which they were collected or if you withdraw your consent.
  • To request, in certain cases, the limitation of the processing of your data, in which case we will only store them in accordance with the regulations in force.
  • To port your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new data controller designated by you. This is only valid in certain cases.
  • To submit a claim before the Spanish Data Protection Agency or a competent supervisory authority, if you believe that we have not dealt with you correctly.
  • To revoke your consent to any processing previously accepted, at any time, without retroactive effects.

If you modify any of the data provided, please notify us to keep them up to date.

Do you wish to get a form for exercising your rights?
We have forms for the exercise of your rights, which you can request by email or, if you prefer to do so, you can use those created by the Spanish Data Protection Agency.
These forms must be electronically signed or include a photocopy of your ID or a signature via electronic certificate. If you are represented by someone, you must attach a copy of their ID or include their electronic signature. The forms can be submitted in person, send by mail or e-mail to the address of the data controller, specified at the beginning of this text.

How long does it take for us to reply to the exercise of rights?
It depends on the right, but at the most within one month of your request, and two months if the issue at hand is very complex. We will notify you if we need more time.

Do we process cookies?
Should we use any other type of cookie besides necessary cookies, you will be able to consult the cookie policy in the corresponding link in the home section of our website.

How long will we store your personal data?
We will store your personal data for as long as you remain bound with us. Once you are no longer bound, the personal data processed for each purpose will be stored for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the prescriptive period for legal actions.
Should there be a legal obligation to store them, the data processed will be stored until the expiry of the aforementioned legal periods. Should there not be such a legal period, they will be stored until the data subject requests their deletion or revokes the consent granted.
In order to deal with possible claims, we will store all the information and communications regarding your purchase or the provision of our services for the duration of the warranties of said products or services.